This course presents an integrated approach for the analysis and refinement of business processes utilizing BPM (business process management) principles. We focus on bridging business process design with the deployment of well-matched technologies, both on the strategic-side as well as the operations-side of the enterprise. The course further considers: feasiblity analysis of system alternatives; the rendering of a formal development plan; systems "usability"; assessment of technology-based risk; and finally the quality assurance and implementation of these technologies.
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